1. This Site
This Site (our "Site") is operated by Courageous Spirits Ltd ("we", "our", "us"). We are a company registered in Scotland with company number SC603621 whose registered office is at Caledonia House, 5 Inchinnan Drive, Inchinnan, Renfrew, Scotland, PA4 9AF. Our VAT registration number is 302 2260 67.
2.2 We collect, use and are responsible for certain personal data concerning you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom). We are responsible as "controller" of that personal data for the purposes of those laws.
3. Contacting Us
3.1.1 by e-mail at firstname.lastname@example.org; or
3.1.2 by post at
3.2 We will endeavour to respond to you promptly. Please note that our email and telephone facilities are monitored only during the hours of 9.00am to 5.00pm Monday to Friday (excluding public and bank holidays in Scotland).
3.3 Please also note that we may record calls and keep a record of correspondence to enable us to properly manage our Site, to deal with your query, and for quality and training purposes.
4. Our Site
5. Third Party Sites
Throughout our Site we may link to other websites owned and operated by third parties. These third party websites may also gather information about you. For privacy information relating to these other third party websites, and for information as to how they collect and use your personal data, please consult their privacy policies.
6. How We Collect Personal Data
7. Personal Data Collected
7.1 The personal data we collect depends on the particular activities carried out through our Site or our social media profiles. Personal data may include:
8. Uses of Your Personal Data
8.1 We use your personal data to:
8.1.1 create and manage your account with us;
9. Our Legal Basis For Processing Your Personal Data
9.1 When we use personal data we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal data we process and why.
9.2 The legal bases we may rely on include:
9.2.1 consent - where you have given us clear consent for us to process your personal data for a specific purpose;
10. Further Information
For further details on when we collect personal data, what we collect as well as how we use it, please read the following sections:
When information is collected
What information we collect
How and why we use your information
When you register to receive information from us on our products and business including our newsletters and updates on goods we supply from time to time.
Your name and email address.
We collect this personal data directly from you.
We will use this personal data to provide you with information on our products and business, including information on the availability of new products. We may do this by post, email, telephone, text message (SMS) or automated call.
Our basis for processing this personal data is consent, which you give to us when you input your details into our Site.
When you purchase goods from us.
We collect this personal data directly from you.
We will use this personal data to supply goods to you. We may also use this personal data, in conjunction with our third party payment services provider, to prevent fraud.
Our basis for processing this personal data is to perform our contract with you for the supply of goods.
We will retain this personal data for [SIXTY (60) DAYS] to allow us to deal with any returns. Please note that your rights to return any goods are set out in our Product Supply Terms, located at
When you visit our social medial profiles.
Our social media providers collect analytical information about the elements of our profiles that you visit and interact with. Also collected are any postings you make upon those profiles, and details of your sharing activities.
Our social media profile providers and us collect this information.
The basis for collecting and using this information is consent, which is given to these social media profile providers when using their services. If you do not wish your information to be used in this manner please contact the relevant social media provider, or alter your data sharing settings within upon their website.
11. Personal Data Sharing
12. Third Party Marketing
12.1 We may wish to share customer data with third party sites to perform services on our behalf, such as Google Ad Manager.
12.2 From time to time, we may also like to share your personal data with selected third parties so that they may send you information about their products and/or services. We will only ever do this having obtained your consent first.
13. Cookies and Similar Technologies
14. Your Rights
14.1 Under the General Data Protection Regulation you have a number of important rights. In summary, those include rights to:
15. Keeping your Personal Data Secure
15.1 We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
15.2 We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
16. How to Complain
17. Changes to this Policy
Please note that we may update this policy from time to time, so if you revisit our Site at a later date you should check this policy again at that time to make sure you have seen the current version. This policy was last updated on 20th November 2018.